Reviews

Reservation arranged quickly, equipment was ready, friendly help. Nice price for top equipment!

Large assortment, fine complete sets. It's busy on your phone line, so you don't ask a question and had to wait in line for a very long time. I had a problem with the confirmation of the order, so I wanted to discuss it. That contact went a bit rough. Delivery and collection service was also top notch. Neatly within the agreed times. I will come back to you soon.

I rented a photo camera and lenses from Budgetcam and I am very satisfied with the ease, quality and service with which everything was arranged.

Perfect service. Very friendly and helpful staff at the Arnhem branch. I had a nice day with the rented lens. Worth repeating and highly recommended!

The equipment was in very good order, if there is something they do not help immediately with a solution.

Customer friendly and employees are always up for a conversation. And if you visit them more often, they also show interest in you and your activities.

Rented the JBL2 boombox at budgetcam for an event. Am very satisfied with the process and handling and found it affordable for such good equipment. Very handy and repeatable. I had hoped for a little more volume.

Awesome collaboration!!!

Great to rent a lens for a few days and try it out. Prices suit me. Service is fine. The Canon lens I rented was in tip-top shape. Recommended.

The lens was delivered clean and in good condition. Was a good match with the sony fx6, not too heavy and not too out of proportion to the camera body. Staff were helpful and friendly.

Good and fast service, clear and friendly communication (by email and in person), quality products, at a competitive rental price!

Beautiful 14mm prime rented. In perfect state. Got good advice

Perfect lens! I will definitely rent more :)

My first experience with Budgetcam is excellent. Got immediate answers to my questions. The lens I rented was like new. In short, for me there is nothing to improve.

Great service! The reservation was arranged quickly and the pick-up and return went smoothly. The lens looked like new.

Very good and correct service. You get very solid material with all the trimmings! Extra battery, UV filter, card, charger ... .

This was my first time entering a Kamera Express store. Very friendly and helpful staff, I used the renting system. Everything was arranged smoothly and well communicated.

Extremely useful, for example, to rent a camera or lens (which is included in the rental offer) before you buy it. The chance that you will regret a purchase is much smaller this way. Budgetcam is well organized and it is a piece of cake to rent something.

I have always been very happy with Budgetcam! I still use it a lot. But.... I have now had a problem and the customer service; I get a stomachache from it. It is a relatively small amount, so please just deposit it back, compensate, deal with it nicely, whatever. But it takes a very long time before the problem (of a camera and a lens that didn't work on a wedding day) is checked and in the mail contact I don't get the idea that there is a solution or that I feel heard. I already sent a message on the day itself (7 October 2022), made an official report the next day before the return, I sent another video via WeTransfer of the camera just not responding, focusing (maybe that it was the lens, I have no idea, but the combination was therefore of no use to me. I sent a message that I sent a video after it. After which emails are sent back and forth and I really don't feel at all taken seriously. So stupid! That while I am really a mega loyal and satisfied customer.. I still get the message that they can no longer open the video in the link. Yes, sorry. I don't have it anymore. But I have I've done everything I can and by now I'm a bit done with it, especially for such a small amount with a returning customer.