Reviews

Nine Louvel

Kamera Express's customer service is stellar, with people that take the time needed to help you navigate their services and find ways to help out if there's an issue. Rental service always TOP.

08 Sep 11:46

Customer Care Budgetcam.nl

Thank you! We're really happy to hear that.

11 Sep 15:43

Thomas Lauriks

Had 2 emails and a phonecall that confirmed my rented gear is all ready to be picked up. Upon arrival (a day before the job) the 24-70 wasn’t there. Properly screwed me over for the job as I had no option to arrange a replacement anymore for the day after. @kameraexpress - change your courier asap. If they are not reliable you’re heavily impacting jobs of photographers. It’s impossible a lens like 24-70 is not in any pickup locations. At least have a small range as emergency backup for cases like this.

25 Aug 19:36

Customer Care Budgetcam.nl

Hello Thomas, Thank you for taking the time to share your experience. We're truly sorry to hear that the 24-70 lens was not available upon your arrival, despite previous confirmations. We understand how critical gear is for your work, and we sincerely regret the impact this had on your shoot. This is not the level of service we aim to provide, and your feedback has been shared internally so we can look into what went wrong and prevent similar situations in the future. We will contact you about this situation.

26 Aug 11:12

Mohamed

Very efficient, fast and reliable.

25 Aug 18:53

Customer Care Budgetcam.nl

Hello Mohamed, Thank you for your positive feedback! Great to hear that you're satisfied with the speed, efficiency, and reliability.

26 Aug 11:06

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